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Manage my schedule
How to manage your schedule and availability from your Teacher Account
How does the lesson programming work ?
Here are the steps 1 - Clients accounts and trainings are automatically put into place from the government website into ours 2 - When programming their lessons, they choose availability according to their own schedule (days and times of the week) that will set up a schedule on several weeks How does our programming system choose the teacher it will program the lessons with ? General availability of teachers (on what the student is searching for) Teacher available the soonest on that
How do I reschedule/cancel a lesson ?
If you are going to be absent from your lesson, you must : 1 - Contact your students to let them know 2 - Send an email to firstname.lastname@example.org only to notify us. You will be automatically counted as absent and the time of the lesson will automatically go back to the student so that they don't lose time. If you wish to reschedule a lesson, you must click on "Reschedule" from your T
My students don't see my availability, why ?
Your students can only place specific courses in your schedule for the next 30 days, based on your General Availability. Example: if you take today, November 24th, they can place courses until December 24th. Beyond 30 days, they can't place specific courses in your General Availability. It is therefore necessary to speak directly with your students so that you can open availability on specific dates and days on the Day to Day availability. If these dates are beyond 30 days and he cannot fi
How to add a general or specific availability ?
Punctual Availability If you wish to add an availability on a specific date, you must go to "Schedules and availability" and "Day-to-day availability", then click on "Add an availability" in the top right corner in green and finally click on the time you wish to open. General Availability If you wish to add a regular slot, you must go to "Schedules and availability" and "
I will be away for one or more days / weeks, how do I organize myself ?
If you have vacations coming up or other circumstances that prevent you from completing your course over several days or weeks, here are the steps: 1 - Inform your students of your absence so that they can change teachers to complete their courses on time if necessary. 2- Go to "Schedule & Availabilities" then enter your vacation days in "Holidays". The days will therefore be b
My availability has changed. How do I proceed ?
If your personal schedule changes, you must follow these steps: 1 - Inform the students who are in this time slot. They can modify their schedule from their client space or contact us at email@example.com so that we can find them another teacher in the same time slot. 2 - Modify your availability on your schedule under "Schedule and availabilities". 3 - Cancel the classes that you can't do in the next few weeks from Upcoming Classes so that no student loses valiable class time.
How to add a specific unavailability ?
Punctual Availability If you wish to add an unavailability on a specific date, you must go to "Schedule and Availabilities" and "Day to day Availabilities" and then click on "Add unavailability" at the bottom left orange button and finally click on the schedules you wish to open. !(https://storage.crisp.chat/users/helpdesk/website/fb2751a7ea3d7000/screenshot-2021-08-31-at-17
How does my calendar work ?
General Availability Weekly availabilities are the usual times at which your are available to teach every week. Just click and drag your mouse on the times you are available. Day to day Availability / Unavailability Here you can specify extra availabilities, as well an unavailabilities at times when you would usually be available. Just click on the GREEN button and
Time change in the world
Every fall, the clocks in several countries around the world change by one hour and don't change back until the spring. Fewer than 40 percent of countries in the world currently apply daylight saving time switches. All European Union countries and many European non-members continue to make the switch twice a year. Daylight Savings in each country for the year 2023 : https://www.timeanddate.com/time/dst